Workshop Technical Bulletin : Issue 34
Welcome to the new edition of the Stoneridge Workshop Technical Bulletin.
We’ll will be providing these bulletins on a regular basis to keep you up to date and informed of product developments and service offerings. If you have any feedback for us we would be delighted to hear from you, call us on 01382 866 700 or email us at [email protected]
Download Links
As products have been updated over time it is essential that your equipment is kept up to date. Below is a list of Stoneridge products and the current versions of software. If you are not using the latest update please download it from the links in the table below, or contact Workshop Technical Support on 01382 866 700 for further assistance.
|
Software |
Version |
Download Link |
|
CITO PC Software |
6.2 |
|
|
CITO Download Tool |
3.4 |
|
|
Optimo |
3.1.0.10 4.0 |
Contact Sales |
|
MKII Programmer |
3.3 |
Contact Sales |
|
SE5000 Configuration System |
2.0 |
Please note, the Optimo upgrade to version 2.1 and higher also requires an update to the wireless dongles if they were manufactured before November 2013. The dongles need to be returned to Stoneridge using the standard warranty procedures for us to perform the update.
CITO2
Stoneridge Electronics are pleased to announce the recent release of the CITO2 software. This software is intended to replace the existing CITO software. Our sales representatives are currently contacting our Workshop network base and assisting with the upgrade process. If you have any queries about this update or have not yet heard from your Regional Sales Manager, please contact Workshop Technical Support on 01382 866 700 and we will arrange for a demonstration.
CITO2 Known Issues
When using the “Save and Email” option to email a copy of the calibration certificate to a customer you are asked to save a copy of the certificate. It is important that you add “.pdf” to the end of the filename. If this is not added you may receive an error and the email may not send.
CITO2 Downloads
CITO2 specific downloads that may be of interest to you:
|
Software |
Version |
Download Link |
|---|---|---|
|
CITO2 PC Software |
1.7.2 |
|
|
CITO2 Vehicle List Settings File |
||
|
CITO2 Manual |
||
|
Smart Card Reader – TODOS |
||
|
Smart Card Reader – ACS |
Optimo Upgrades (v3.1.0.10 & v4.0.0.19)
We strongly advise all customers to upgrade their Optimo units to at least v3.1 which has recently been made available. The update can be downloaded using the following link:
https://file.ac/4Jt2EVPM_5s/WPCoreApp_Setup_Upgrade_2.3_2.4_3.0_to_3.1.0.10.exe
If you require assistance with the upgrade please contact Workshop Technical Support on 01382 866 700.
For those customers wishing to program DTCO 1381 Rev 2.2 tachographs and to enable remote downloading on the A-CAN with the SE5000 Rev 7.6 we would advise upgrading to version 4.0. Please contact your Regional Sales Manager or our sales team on 01382 866 361 for more information on how to purchase this upgrade.
New Optimo Features
Wireless Icons - Optimo Connection Indicator
When the Optimo is connected to a Wireless Rolling Road and/or a tachograph, a new indicator on the Optimo tells the user which method of communication they are using.
System Tray Icons
When the Optimo is turned on two new icons will be displayed in the system tray.
One icon shows the Rolling Road connection status and the second shows the Tachograph connection status. The icons will be green when a wireless connection is in place and red when there is no wireless connection.
NOTE: - This will not be able to detect when a cable is connected only that the wireless is not connected.
Rolling Road wireless brake/bar control
Customers who have a Stoneridge 9500 series Rolling Road with wall mounted Wireless Console installed will now be able to control the Rolling Road brake using the Optimo.
The “Rolling Road Brake” desktop icon will only be enabled when a compatible rolling road is selected in “Workshop Settings” on the Optimo.
Sensor Information test
It is now possible to check sensor information including the serial number of the sensor using the Optimo (v3.1 and above). This new feature is available using the “Sensor Test” desktop icon. In order to connect the Optimo to the sensor a Sensor Information cable (PN: 7000-238) is required.
Designated Manager Training
Further to the DVSA Approved Tachograph Centre Special Notice (3-2015) Stoneridge have launched a Designated Managers training course.
The Designated Manager is the named point of contact for the DVSA and is designated by the approval holder to be responsible for the operation of the Tachograph centre.
Stoneridge will provide a training course at your premises, taking no longer than 1 to 2 hours, helping minimise disruption to your working day.
The course consists of a practical walkthrough by your Stoneridge Regional Sales Manager of all elements of compliance in line with DVSA standards.
To book this course please contact your Regional Sales Manager.
Online Warranty System
You can now process warranties online through http://www.stoneridgeelectronics.com. This facility is available to all Stoneridge registered workshops.
Benefits of registering for online warranties:
- Speed up warranty processing and resolution
- Provides a full tracking system for warranty claims
- Can be used for the return of core material and product repair
Workshop Support +44(0) 1382 866700
If you have any questions, please email: [email protected]
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